Help centre

Help for warm space hosts

Guides and answers for organisations registering and running a Warm Welcome space.

Your space

A quick orientation to the owner dashboard.

Walk through the Add a Space wizard step by step.

Update details, photos, hours, and preferences.

Publish and share your public Warm Welcome page.

Drag the pin if the map puts you in the wrong place.

Relaunch without creating a duplicate listing.

Invite someone else; how to regain access if locked out.

Summer closures, duplicates, and closing a space.

Find toolkits, guides, and downloadable materials.

Browse grants and funding that may help your space.

Tickets, chat, and when to contact the team.

Still stuck? Leave a message in the chat — the Warm Welcome team usually replies within a working day.

Ready to register, or already have an account?